Rain? We'll still be there.
We work in light rain and showers. Your car gets rinsed either way, and the finish is the same. If your booking includes a wax or protective sealant and the weather won't let it cure properly, we'll do everything else and come back to apply it free of charge at our next available slot.
Interior cleans go ahead in almost any weather. Rain barely touches them.
We'll only postpone if it's genuinely unsafe or pointless. That means heavy persistent rain, strong winds, snow or ice, a Met Office amber or red warning, or temperatures near freezing. Cold enough that water turns to ice on your car and your driveway, and nobody wants a skating rink outside their front door.
How the call gets made. We check the forecast the night before and make the final decision by 7:30am on the day. If we need to move you, we'll ring or text you first thing, offer you the next slot that suits, and you'll go to the front of the queue. You won't be charged a penny.
If you'd rather rebook. Fair enough, some people would just rather wait for a dry day. Let us know at least 24 hours before your slot and we'll move you for free, no questions asked. If we've arrived and we're happy to work, our standard cancellation terms apply, as we've turned down other jobs to be there.
A quick winter favour. We bring our own power, but we do need to use your outside tap. In cold weather, please check it isn't frozen or switched off at the isolator valve before we arrive. No water means we can't wash the car, and we'd hate to turn up and have to reschedule you.
One honest note. A clean car in Harrogate in November will pick up road spray within a day or two. That's the weather, not the wash. We won't re-do a car because it rained afterwards. But if you think something's genuinely been missed, tell us within 48 hours and we'll come back and put it right at our next available free slot.
Somewhere dry? If you've got a garage, carport or covered drive, mention it when you book. It means weather will almost never affect your appointment.